Disgusting Service & Treatment - Harassment & *****

I had a reduction in my commission over the past few months. Finchoice offers assistance on their website for temporary loss of income or a decrease in income. I have made payment arrangements which were acknowledged and accepted by Finchoice. They let me know that 10% would be added month. They have continued to try and debit my account even though I have made this arrangement and have told them I am going through a bit of financial difficulty at the moment. I now have to pay R200 extra for bank charges for returned debit orders. I get up to 10 calls a day from Finchoice even though I was advised a note has been made on the system.

Nowhere have I seen them trying to offer any assistance regardless of what they offer. I'm been harassed daily by the constant calls from their consultants. I speak to one and 1 hour later I have another one calling me. I have kept all the incoming calls logged. I paid by first R3000 in March which I pledged I would, the 10% is adding up and I'm having to pay bank charges.

I have been with Finchoice for 3 years and paid every month with no issues and this is the treatment I receive as a customer. It is an absolute disgrace!

I am going to lay a case of harassment from their continuous phone calls and ***** for continuing to deduct money after I have made a payment arrangement.