BH
Bernice H

1 reviews | Active since Dec 2019

16 May 2022, 07:51

Disgusting service

I was retrenched in 2020. Sent all required documents via email. They still handed me over to MBD, who call me everyday and are extremely rude. I wrote a review on hello peter regarding this, finchoice contacted me and told me they received the documents I sent in 2020, I was just resend a copy of my ID, which I did. I then received an sms from Finchoice that everything has been resolved,I should just notify them when I start working again. I am still currently unemployed but I was called by Norah from MBD this morning who was extremely rude when I told her to contact finchoice because they said the case was resolved. She told me in an abrupt manner that they will take legal action if I don't pay

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Replies (3)
Finchoice
Finchoice's reply16 May 2022, 20:00
Official
 Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
BH
Bernice H's update17 May 2022, 08:31
Reviewer Update
Thats what you said the last time, then sent me an sms stating that my case has been resolved, I must let u know when I get employed, now u going to investigate again
Finchoice
Finchoice's reply20 May 2022, 16:52
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team