RS
RINESH S

1 reviews | Active since Jan 2018

08 Oct 2025, 10:12

DISGUSTING OR NO SERVICE FINCHOICE - MISLEADING

The most disgusting level of service. *********** staff, more like the blind leading the blind. i think all customers share the same, poor level of service, *********** staff, you can make three different calls in a day and receive three different answers. Clueless. People should look at alternatives and not this poor service driven business. its actually pathetic AND MISLEADING. Emails are also not responded too, consultants are just as clueless and ***********, inaccurate information, the business communication level as a whole is the most pathetic and poor to deal with.

0
Replies (4)
Finchoice
Finchoice's reply08 Oct 2025, 10:19
Official
Hi RINESH S,


Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
RS
RINESH S's update08 Oct 2025, 10:43
Reviewer Update
I await your response. The 24-48hr is misleading. Everyday is a different story, in the same day, after three different calls, you still do not have a solution. i really hope i get feedback ASAP, as this has been ongoing since the 02.10.25
RS
RINESH S's update08 Oct 2025, 12:20
Reviewer Update
another two hours later, no update, no feedback, no call back, no solution. Just continuing the rendering these extremely poor service levels. You guys also probably just respond once on Hello Peter to mislead clients as if you are resolving these queries. Companies take pride in service levels. This has by far been the worst and poorest service levels
Finchoice
Finchoice's reply09 Oct 2025, 15:45
Official
Good day Rinesh,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team