SS
Shirley S

1 reviews | Active since May 2018

07 Aug 2023, 12:43

Disgusting

Finchoice misleads consumers and the customer care is just as bad, I have proof where it states I qualify for an amount, speak to the consultants and they are rude, won't even bother to ask for the proof, the email I have sent includes a screenshot of the quote all I had to do was accept, I didn't accept immediately as I got busy at work. These people are insulting and relay false info.

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Replies (1)
Finchoice
Finchoice's reply09 Aug 2023, 01:16
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team