FS
Florah S

1 reviews | Active since Nov 2009

01 Mar 2020, 13:36

Disgusting and disappointing service

It's been over 2 months since I've paid up my finchoice through Saya Recoveries and I still have not received a Paid up letter. I've been send pillar to post and given numbers to their legal accounts which does not work. It's so difficult to get a hold of anyone for assistance. They haven't even responded to the query I lodged through transunion. My credit profile has not been updated. I'm disgusting and disappointed with the way my queries have been handled

0
Replies (2)
Finchoice
Finchoice's reply03 Mar 2020, 17:39
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply19 Mar 2020, 10:49
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team