Disgusted in their services

I am utterly disgusted in the way this company handles customers. I have a 6 month flexi & mobi money account I paid R1300 extra to my loan in august & R584, 25 th September as per my apps amount. I told u to close this account & cancel debit orders. To my amazement the 27th yu debited R271 of which I reversed. Then another R471 was debited. After calling finchoice I was told I didn't call in for a settlement amount. Why must I call in your app shows the amount! I owed R79 on my 6 month flexi in August when suddenly over 2 weeks it rose up to R279? Why does the amount keep rising as soon as we are close to finishing u guys off! Why dont u close out accounts when payment is done instead of trying to claim more money on our profiles. I have sent u 5 emails asking to close my account cancel debit orders. U don't update your systems. My profile stil shows a debit must come off the 30th again. Yet you debited the 27th I paid up. I am sick of calling your call centre your consultants throw the phone down in my ear. I would never advise anyone to take a loan out with this company it pushes up your blood pressure. Close my account & give me a paid up letter.