PN
Portia N
1 reviews | Active since Sept 2016
25 Mar 2026, 19:02
Disgusted
I have settled my accounts with you and you even sent me paid up letters. i asked you to close off the accounts after all. I am not sure why are you still deducting on my account and on top of that accumulating bank charges, I put money into my account for my insurance policy and if the amount for the policy and my policy lapses are you going to settle the amount that was to be supposed to be settled by my policy? To even top this up I open and check the Finchoice app as I was to delete, there is still a balance of R96?????
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
26 Mar 2026, 07:24
Hi Portia Ncipa,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply26 Mar 2026, 07:24
Official
Hi Portia Ncipa,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
27 Mar 2026, 17:01
Good day Portia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply27 Mar 2026, 17:01
Official
Good day Portia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team