Disgusted!!!
<p>On Oct 1 Catherine Morgan(nee Littler) changed her contact details on a loan account giving MY(Mrs V Littler) cell number. Despite explaining numerous times that her contact number was my number, I am still getting up to 15 calls a day for her Arrears(R973.) and threatining messages of intent of legal action. When I approached FNB where she works in one of their call centres I was told my best course of action was to get a lawyer to have my number removed from her file! Please advise!</p>
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Replies (6)
Finchoice's replyOfficial
20 Oct 2016, 08:17Thank you for brining your query to our attention.
We will be required to investigate this query.We will listen to the original call to identify why the customer gave us this contact number.
Regards
Management Team
Best regards,
Finchoice's reply20 Oct 2016, 08:17
Official
Thank you for brining your query to our attention.
We will be required to investigate this query.We will listen to the original call to identify why the customer gave us this contact number.
Regards
Management Team
Best regards,
's updateReviewer Update
20 Oct 2016, 19:51Thank you OR NOT!!!! Your staff has continued the HARASSMENT in earnest today!!!! Even to the extent of calling my landline!! I have explained ad nauseum that I am not catherine littler!!!! what is so difficult to understand. What will it take to make this harassment stop!!
's update20 Oct 2016, 19:51
Reviewer Update
Thank you OR NOT!!!! Your staff has continued the HARASSMENT in earnest today!!!! Even to the extent of calling my landline!! I have explained ad nauseum that I am not catherine littler!!!! what is so difficult to understand. What will it take to make this harassment stop!!
's updateReviewer Update
20 Oct 2016, 19:52I could possibly be in big trouble concerning my job.
's update20 Oct 2016, 19:52
Reviewer Update
I could possibly be in big trouble concerning my job.
's updateReviewer Update
20 Oct 2016, 19:57One more call and I share this matter on Social Media. This is not a threat but a PROMISE!!!!
's update20 Oct 2016, 19:57
Reviewer Update
One more call and I share this matter on Social Media. This is not a threat but a PROMISE!!!!
Finchoice's replyOfficial
21 Oct 2016, 10:16We are still investigating this query as we cannot find any of the cellphone numbers on our database that you provided.
We will be in contact with you via email.
Regards
Management Team
Best regards,
Finchoice's reply21 Oct 2016, 10:16
Official
We are still investigating this query as we cannot find any of the cellphone numbers on our database that you provided.
We will be in contact with you via email.
Regards
Management Team
Best regards,
Finchoice's replyOfficial
21 Oct 2016, 10:32We managed to track down the acount and we will be removing the cell numbers you provided to us.
We are so sorry for contacting you as this was the contact details provided by the customer.
Regards
Management Team
Best regards,
Finchoice's reply21 Oct 2016, 10:32
Official
We managed to track down the acount and we will be removing the cell numbers you provided to us.
We are so sorry for contacting you as this was the contact details provided by the customer.
Regards
Management Team
Best regards,