NB
Natasha B
1 reviews | Active since Jan 2019
01 Jan 2019, 12:03
Disgusted
Disgusted in how this company's treat you as a customer. Consultants are rude when they see/hear your a different race. Lack on updating their systems, where you've paid up your account they will still say you owe them money and will still deduct from a debit order. They dont reply in your query, after 10 emails they will just say thry regret to inform you that you have no reloan. What about my query? I've been with this company for 2 years and never felt so disgusted in their services like now.
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Finchoice's replyOfficial
03 Jan 2019, 08:19 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
Finchoice's reply03 Jan 2019, 08:19
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,