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Erin D

1 reviews | Active since Jun 2018

17 Apr 2020, 17:50

DISAPPOINTING SERVICE

I've never been so disappointed and disgusted by a company like Finchoice.Not able to assist me.Bad service really.In a time like this you should be helping your customers but rather you have shameful Service.I got approved for a R500 minimum March month,I app**** now again and now according to them I can't afford it.Bad service.My money was not a problem to deduct last month but when I need financial relief I can't be assisted.

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Replies (2)
Finchoice
Finchoice's reply17 Apr 2020, 18:38
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply18 Apr 2020, 10:03
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team