SK
Slindile K

1 reviews | Active since May 2021

15 Dec 2022, 16:24

Disappointing service

Spoke to few agents to update my mobile number in order to activate finchoice mobi. The sales person that helped me with the captured my mobile no. Name and other details incorrectly. Every time I call the I am told it will be updated and resolved in 5 days this is now over 3 weeks wat else do I need to do?

0
Replies (2)
Finchoice
Finchoice's reply16 Dec 2022, 13:03
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team 
Finchoice
Finchoice's reply19 Dec 2022, 10:00
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team