DS
David S
1 reviews | Active since Sept 2014
29 Jan 2021, 14:32
Disappointing Response from Fin Choice
I have been very disappointed that FinChoice has allowed someone who has *******ly obtained my banking details to process a debit order on my account on three occasions to the credit of FinChoice. I contacted them a week ago to ask them to address the issue but I am still waiting for something positive to be done to have them remove my banking details from their records as I have never ever had a loan from them and have no desire ever to have one.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
29 Jan 2021, 15:27Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply29 Jan 2021, 15:27
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
DS
David S's updateReviewer Update
29 Jan 2021, 15:40Thank you for that. I have provided your office with all the information for which I have been asked and look forward to an early and effective remedy to this problem which is extremely irksome especially for an old man like me. Once I have had it I shall willingly give a positive report on Hello Peter.
DS
David S's update29 Jan 2021, 15:40
Reviewer Update
Thank you for that. I have provided your office with all the information for which I have been asked and look forward to an early and effective remedy to this problem which is extremely irksome especially for an old man like me. Once I have had it I shall willingly give a positive report on Hello Peter.
Finchoice's replyOfficial
29 Jan 2021, 16:13Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply29 Jan 2021, 16:13
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team