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CA
Candice A

1 reviews | Active since Jun 2012

14 Apr 2026, 17:13

DISAPPOINTING AND DISGUSTING SERVICE!

Extremely disappointed! Been making use of you for 2 years already, loyal client and never skipped a payment. Use to be more than satisfied with the service. Now when one really needs you and has an emergency, you disappoint. I have never skipped 1 payment and my accounts are paid to date. Won't recommend them to anyone! If i could give 0 stars, I would!

0
Replies (3)
Finchoice
Finchoice's reply14 Apr 2026, 17:35
Official
Dear Candice, We're truly sorry to hear about your recent experience with us. Your loyalty and consistent commitment to your payments means a lot to us, hence it's deeply disheartening to learn that you feel this way. We are keen on making this right for you. Please allow us some time to investigate this for you and we will reach out via email with updates on resolution. Warm regards, The FinChoice Team
CA
Candice A's update16 Apr 2026, 14:42
Reviewer Update
Lesson learnt. Never ever to be loyal and good long standing paying customer. Your mobimoney facility is not what you say it is. It's misleading. Been paying it religiously and then no amount available. But you get your money every single month. ****mers!
Finchoice
Finchoice's reply18 Apr 2026, 11:02
Official
Good day Candice,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team