TM
Thulzi M
1 reviews | Active since Jul 2021
14 Feb 2023, 13:30
disappointing
I recently when under debt review Form 17.1 was sent to them stating that I have decided to join Debt Busters, meaning my monthly debit order was supposed to be stopped with immediate effect, but i got debted on the 25th of January 2023, together with the debit order from Debt Busters, hence they were two payments made today to Finchoice. i have been speaking to debt busters to help me get a refund from the 26th of jan 2023 ,i got a message saying my refund has been approved that I should allow a 5-7 working day waiting period for the money to reflect in my account its been two full weeks going to the 3rd week now still nothing from fin choice
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Replies (4)
Finchoice's replyOfficial
14 Feb 2023, 15:54Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply14 Feb 2023, 15:54
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TM
Thulzi M's updateReviewer Update
15 Feb 2023, 07:52please it has been too long now waiting for assistance
TM
Thulzi M's update15 Feb 2023, 07:52
Reviewer Update
please it has been too long now waiting for assistance
Finchoice's replyOfficial
15 Feb 2023, 08:59Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply15 Feb 2023, 08:59
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
TM
Thulzi M's updateReviewer Update
21 Feb 2023, 07:02Good day
Last week on the 15th of February 2023 a consultant from finchoice contacted me via email, the email read:
"Good Day Miss Masuku Kindly note that your monies will reflect in your bank account latest Monday 20th February 2023. We apologize for any inconvenience caused."
today is the 21st yet I haven't received anything,
Last week on the 15th of February 2023 a consultant from finchoice contacted me via email, the email read:
"Good Day Miss Masuku Kindly note that your monies will reflect in your bank account latest Monday 20th February 2023. We apologize for any inconvenience caused."
today is the 21st yet I haven't received anything,
TM
Thulzi M's update21 Feb 2023, 07:02
Reviewer Update
Good day
Last week on the 15th of February 2023 a consultant from finchoice contacted me via email, the email read:
"Good Day Miss Masuku Kindly note that your monies will reflect in your bank account latest Monday 20th February 2023. We apologize for any inconvenience caused."
today is the 21st yet I haven't received anything,
Last week on the 15th of February 2023 a consultant from finchoice contacted me via email, the email read:
"Good Day Miss Masuku Kindly note that your monies will reflect in your bank account latest Monday 20th February 2023. We apologize for any inconvenience caused."
today is the 21st yet I haven't received anything,