BT
Boitumelo T
1 reviews | Active since Dec 2021
22 Sept 2024, 06:26
Disappointed with service I'm getting from finchoice
I'm so disappointed today with the service I'm getting from finchoice. I have been waiting for funds since yesterday and I needed to use the funds this morning. Didn't expect to get this type of service as a loyal customer
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Replies (3)BT
Boitumelo T's updateReviewer Update
22 Sept 2024, 07:28They don't even send a message to say anything about documents only now they say thank you we have received the documents. Next thing will be sending the funds midnight when I have an urgent matter right now. I'm really disappointed.
BT
Boitumelo T's update22 Sept 2024, 07:28
Reviewer Update
They don't even send a message to say anything about documents only now they say thank you we have received the documents. Next thing will be sending the funds midnight when I have an urgent matter right now. I'm really disappointed.
Finchoice's replyOfficial
22 Sept 2024, 09:22
Good day Boitumelo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply22 Sept 2024, 09:22
Official
Good day Boitumelo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
22 Sept 2024, 10:13
Good day Boitumelo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply22 Sept 2024, 10:13
Official
Good day Boitumelo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team