Disappointed, Punished, Inconvenienced, And Disgusted

I was severely punished for settling my finchoice account. The settlement amount i paid into my finchoice account was split into two and some of it was paid into my fonechoice account and when I complained the balance was then transferred back into the finchoice account , Which should have left my fonechoice account owing R300.00 no body had the decency to call me and tell me that the balance between the 2 accounts have been rectified and appologise for the inconvenience, instead everyday I am being haunted like a ******** by their debt collectors claiming that I am behind with 1500.00 , I have tried to logde a complaint with their customer service but no one is willing to help me. Every day I'm receiving being threatened by a bunch of *********** bullies that they are taking further action against me. I feel so disappointed and hopeless and I regret choosing them as my service provider.