1 reviews | Active since Feb 2019
Disappointed in Finchoice and Pay Just now.
Extremely Disappointed in Pay Just Now & FinChoice – No Assistance With Paystretch Issue
I am extremely disappointed with both Pay Just Now and FinChoice for the lack of assistance regarding the Paystretch feature on my Pay Just Now account. A DebiCheck was added to my name without my consent, and it has negatively affected my credit score.
I reached out multiple times asking for help to cancel the Paystretch part and remove the unauthorised DebiCheck, but neither Pay Just Now nor FinChoice was prepared to assist me or provide a proper solution.
Because of this, I was left with no choice but to close my entire Pay Just Now account, even though I used it regularly. This should never have been necessary, and the lack of accountability from both companies is unacceptable.
The customer service from both Pay Just Now and FinChoice has been extremely disappointing, and I expect this matter to be resolved immediately.
