WK
William K
1 reviews | Active since Aug 2022
06 Sept 2022, 10:45
Disappointed client
Finchoice is disappointing and inconveniencing me,on the 24th of August 2022,I've requested a settlement letter and they immediately emailed me as I requested. Then I paid the settlement amount of R37515.98 on the same day. On the 26th August 2022 they debited R2407.67 from my bank account,I contacted them and told them about it. They requested the proof of payment then I sent it via email. Now I'm still wait for them to refund me and it's almost two weeks
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
06 Sept 2022, 14:07 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply06 Sept 2022, 14:07
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
06 Sept 2022, 19:26Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply06 Sept 2022, 19:26
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team