YJ
Yolanda J
1 reviews | Active since Jul 2015
22 Feb 2022, 07:31
Disappointed client
I lodged a claim with Finchoice on the 16/02. It's today the 22/02 and our claim hasn't been paid. We are so disappointed as the family as we had planned to lay our mother to rest on Saturday. What's the point of having a funeral policy if it will not give u convenience?
Finchoice my mother's account was debited monthly and she wasn't in arrears. Why are you giving us a tough time? I will never recommend finchoice to anyone
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
22 Feb 2022, 20:49Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply22 Feb 2022, 20:49
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
25 Feb 2022, 11:39Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply25 Feb 2022, 11:39
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team