SM
Setente M

1 reviews | Active since Apr 2017

08 Aug 2021, 08:57

Disappointed!!!!

I have accounts with Finchoice and I have been a loyal customer eversince and they have been doing things accordingly and on time like updating the credit bureau status immediately after you settled their loan. But lately they don't as they used to do. I have paid my account in full long time ago but my status hasn't been updated and this affect my credit score. Can you please update it as CLOSED as quick as possible as is long overdue.

0
Replies (1)
Finchoice
Finchoice's reply09 Aug 2021, 14:55
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team