KM
Khonzi M
1 reviews | Active since Jun 2023
04 Nov 2025, 04:32
Disappointed
I'm very disappointed with Finchoice I app**** for loan on the 27th of October today is the 4th of November no feed back the only thing they do is to send me messages every day saying I need to send my documents which I've done it several times using many of their platforms. I've emailed them I've called them I've whatsapp them but no feed back wrote a review on Google play they asked to send them an email which I've done with no respond back. Now they started the count down days of my application to expire. I've been with them for about 3 years I'm a loyal customer but the way they treat us is unprofessional and irritating
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
04 Nov 2025, 08:41
Hi Khonzi M,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's reply04 Nov 2025, 08:41
Official
Hi Khonzi M,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's replyOfficial
06 Nov 2025, 10:47
Hi Khonzi M,
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team
Finchoice's reply06 Nov 2025, 10:47
Official
Hi Khonzi M,
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please email us at *** so that we can fully address your concern.
The FinChoice Team