JK
Johannes K

1 reviews | Active since Oct 2016

06 Jun 2025, 11:03

Direct Debits earlier than scheduled

Too often this company debits your account days before the agreed upon debit date. If the debit date falls on a Monday and the Monday is not a public holiday, why on earth do you still keep taking the dd on the Friday??? Happened again to me and once this loan is paid I will move my business elsewhere.

0
Replies (2)
Finchoice
Finchoice's reply06 Jun 2025, 11:11
Official
Good day Johannes,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply06 Jun 2025, 14:46
Official
Good day Johannes,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team