NM
Nompumelelo M

1 reviews | Active since Jun 2020

16 Sept 2026, 10:10

Demanding more money after settlement amount has been paid.

Dwarf Finchoice please stop calling me. I have already settled the 6 months flexi loan I had with you. Please update your records and leave me alone. You guys have stressed and arranged me for way too long now. I've sent multiple emails to your collections department and never received a single response from them but they keep harassing me with phone calls while I'm at work. I paid the settlement amount on the 24th of August please leave me alone and stop demanding more money on top of the settlement that I have already. This is exhausting I never want to deal with this company anymore.

0
Replies (2)
Finchoice
Finchoice's reply16 Sept 2026, 10:45
Official
Hello Nompumelelo, I'm truly sorry to hear about the persistent calls and the stress they've caused, especially after you've settled your flexi loan with us. This certainly isn't the experience we want for you. We respect your request for peace and assure you we'll investigate this matter to update our records and prevent further communication. Please allow us some time to investigate this for you and we will reach out via email with updates on resolution. Warm regards, The FinChoice Team
Finchoice
Finchoice's reply19 Sept 2026, 12:02
Official
Good day Nompumelelo,

Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .

The FinChoice Team