SP
Shado P
1 reviews | Active since Aug 2019
01 Jul 2025, 20:34
Delays in updating bureau details
I settled my account in full in June, however, they still updated the bureau indicating that I missed a payment, which is incorrect. I need this matter rectified and my bureau updated accordingly. Account number ***0 and ***6. Both are reflecting incorrect balances, outstanding amount and payment status for June 2025
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Replies (2)
Finchoice's replyOfficial
02 Jul 2025, 08:26
Good day Shado,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply02 Jul 2025, 08:26
Official
Good day Shado,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
04 Jul 2025, 12:14
Good day Shado,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply04 Jul 2025, 12:14
Official
Good day Shado,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team