1 reviews | Active since Mar 2015

16 Sept 2019, 11:56

Delayed Refund

Finchoice is disappointing these days I don't know if I can recommend them anymore. What is important to them is when a person takes a loan from them that's it. When taking a loan from finchoice it takes one day. When finchoice makes a debit on payday around 10 am the funds are available for reloan. But when they have to refund you it takes three working days and if why is that I don't know but I l know it is disappointing.

I am now stuck with unpaid debits while the money is kept by finchoice.

0
Replies (1)
Finchoice
Finchoice's reply17 Sept 2019, 09:43
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.
The finchoice team