MM
Mpho M
1 reviews | Active since Jul 2022
29 Jul 2022, 15:08
Delayed claim of deceased
I have been trying to make a claim for the whole week so I can arrange for my father's funeral which is tomorrow the 30th, consultant's keep telling me since Wednesday I will receive a call to finialise the process the whole week. No communication what so ever instead the hang up the phones and can't resolve issues. Clearly won't recommend anyone to opt for funeral cover with finchoice
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
30 Jul 2022, 13:49 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply30 Jul 2022, 13:49
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
MM
Mpho M's updateReviewer Update
09 Aug 2022, 09:523 weeks down the line, finchoice fails to deliver, disgrace
MM
Mpho M's update09 Aug 2022, 09:52
Reviewer Update
3 weeks down the line, finchoice fails to deliver, disgrace
Finchoice's replyOfficial
12 Aug 2022, 16:34Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply12 Aug 2022, 16:34
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team