jR
joneque R
1 reviews | Active since Sept 2021
14 Aug 2023, 16:32
Definitely will mot make use of they service again
Me again, this finchoice with they consultant is really rude and unprofessional, how do you a financial institutions active persons account then when you make a withdrawal, few days after they block your account again saying in arrears. Then you call the call Centre the consultant is sarcastic and laugh, cause you questioning why account is in arrears. Funcken ****** will say again
Helpful (0)
Replies (7)0
Replies (7)
Finchoice's replyOfficial
15 Aug 2023, 10:43Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply15 Aug 2023, 10:43
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
15 Aug 2023, 11:16Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply15 Aug 2023, 11:16
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
jR
joneque R's updateReviewer Update
17 Aug 2023, 09:42Can you please explain how was my query resolved, when there was Noone in contact with me. Having issues with your company now for past +-4 months now,where you guys ****ed up my debit date that cause this whole thing. your staff are incompent, rude, disrespectful and sarcastic, where they forget if we as consumers don't make use of your services they won't have a job.. Flipping rediculous, so regret make use of you mobi money ficility again this month after I paid it up.
jR
joneque R's update17 Aug 2023, 09:42
Reviewer Update
Can you please explain how was my query resolved, when there was Noone in contact with me. Having issues with your company now for past +-4 months now,where you guys ****ed up my debit date that cause this whole thing. your staff are incompent, rude, disrespectful and sarcastic, where they forget if we as consumers don't make use of your services they won't have a job.. Flipping rediculous, so regret make use of you mobi money ficility again this month after I paid it up.
jR
joneque R's updateReviewer Update
18 Aug 2023, 20:32NO THANK YOU, HAVE NO INTEREST IN READING RESPONDS AGAIN, AFTER YOUR PERSONAL RESPONDS.. WILL DEFINITELY NOT MAKE SURE MY ACOUNTS IS PAID UP AND NOT MAKE USE OF YOU FINANCIAL SERVICE AGAIN.. THANKS..
jR
joneque R's update18 Aug 2023, 20:32
Reviewer Update
NO THANK YOU, HAVE NO INTEREST IN READING RESPONDS AGAIN, AFTER YOUR PERSONAL RESPONDS.. WILL DEFINITELY NOT MAKE SURE MY ACOUNTS IS PAID UP AND NOT MAKE USE OF YOU FINANCIAL SERVICE AGAIN.. THANKS..
Finchoice's replyOfficial
18 Aug 2023, 20:35Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. if you have any further concerns please email us at ***..
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. if you have any further concerns please email us at ***..
The finchoice team
Finchoice's reply18 Aug 2023, 20:35
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. if you have any further concerns please email us at ***..
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. if you have any further concerns please email us at ***..
The finchoice team
jR
joneque R's updateReviewer Update
18 Aug 2023, 20:36Oh yes, still waiting on my paid up letter for your homechoice department, where I requested it.. And still not received.
jR
joneque R's update18 Aug 2023, 20:36
Reviewer Update
Oh yes, still waiting on my paid up letter for your homechoice department, where I requested it.. And still not received.
Finchoice's replyOfficial
22 Aug 2023, 23:38Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply22 Aug 2023, 23:38
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team