DEBT WITH FINCHOICE UNDER ID NUMBER ***

Good day

Please help to clear my name: (Nombulelo Jordan- Mongoabone, ID number ***). - Finchoice does not want to help clear my name from their debtors' list.

Someone took a loan at Finchoice with my credentials without my consent and all of a sudden, I see my name listed at a credit bureau. I am now receiving threatening messages from lawyers for something I have got nothing to do with.

I have reported this to Finchoice since 17 September 2025, referencing case numbers *** and ***, and continued follow-ups until 5 October 2025. Unfortunately, despite repeated assurances, no resolution has been provided.

I find this very hurtful because my name has been listed for something I did not do and it's affecting my health and mental state. Please resolve this issue urgently because I do not like receiving threatening messages for something I did not do. I never took any loan from Finchoice. Please help clear my name and remove it from Finchoice's debtors' record. I have been repeatedly complaining about this issue and Finchoice does not seem to want to clear my name. I find it deeply distressing and unjust that, as a South African citizen who has been a victim of identity theft, my concerns have not been taken seriously.

It appears that I am no longer safe in my own country, as my name and reputation can be tarnished without consequence. Despite my repeated pleas for assistance, my credit record continues to be damaged, causing significant distress and affecting my mental well‑being. It is deeply disheartening that such a serious matter receives so little attention or support. I respectfully request urgent intervention to resolve this issue. I wish to state clearly that I am not responsible for, nor have I ever taken, any loan with Finchoice.

I have reported this to Finchoice multiple times, and no one is willing to help. It is profoundly unjust for my name to be tarnished and for me to be held responsible for an offense I did not commit. I respectfully request your assistance in resolving this matter. PLEASE help clear my name remove it from credit bureau urgently.

Regards Nombulelo Jordan.