HN
Hlengiwe N

1 reviews | Active since Jul 2023

24 Oct 2023, 14:58

Debt review don't respond

They are not updating my monthly statement I m paying them every month but they send me a massage that I m not paying my account I call the finchoice debt review department every day there lines are besy and they not responding to my email only they know is to sell your account without informing you as client finchoice I need update on my statement for over 4 month I m paying no update instant you say I m owing

0
Replies (4)
Finchoice
Finchoice's reply24 Oct 2023, 15:15
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
HN
Hlengiwe N's update24 Oct 2023, 17:02
Reviewer Update
Thanks I got my statement and they call me back
Finchoice
Finchoice's reply25 Oct 2023, 08:30
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
HN
Hlengiwe N's update18 Feb 2025, 17:25
Reviewer Update
Thanks alot the matter is resolved at last