KN
Kamogelo N
1 reviews | Active since Jun 2023
13 Jun 2023, 10:52
Debt review department
I have bee debited by finchoice even when under debt review and already being debited for debt review, the debt counsellor showed me the agreement of finchoice agreeing to stop debit order. I have been calling them now and then to get through the debt review department so I can get refund but I stay on the line for almost an hour every time its like I'm calling SARS or a government department. Even calling directly ***) the line is not being answered, today I was on hold for an hour and 5 minutes
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Replies (2)
Finchoice's replyOfficial
14 Jun 2023, 07:20Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply14 Jun 2023, 07:20
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
19 Jun 2023, 11:29Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply19 Jun 2023, 11:29
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team