NB
Nikita B
1 reviews | Active since Mar 2020
03 Nov 2021, 16:34
Debt review bad service
Good day
I took out debt review with debt busters, however finchoice was advised or so I hope by debt clusters to cancel my debit order, however they still went an debit my account. I was advised that they would reverse my debit order/refund me but I'm still waiting. It's been a week, hence no one has gotten back to me.
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
04 Nov 2021, 16:18Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply04 Nov 2021, 16:18
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
05 Nov 2021, 16:35Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply05 Nov 2021, 16:35
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
NB
Nikita B's updateReviewer Update
05 Nov 2021, 17:36How is it even resolved? My collectors told me that you were communicated to with cancelling the debit order and my negotiator said you received notification. Still you guys debited R2521 and R1584. So how is it resolved if I wasn't refunded. You guys weren't doing your job
NB
Nikita B's update05 Nov 2021, 17:36
Reviewer Update
How is it even resolved? My collectors told me that you were communicated to with cancelling the debit order and my negotiator said you received notification. Still you guys debited R2521 and R1584. So how is it resolved if I wasn't refunded. You guys weren't doing your job
NB
Nikita B's updateReviewer Update
05 Nov 2021, 18:25I need one of the consultants to contact me please
NB
Nikita B's update05 Nov 2021, 18:25
Reviewer Update
I need one of the consultants to contact me please
Finchoice's replyOfficial
05 Nov 2021, 18:38Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply05 Nov 2021, 18:38
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team