EK
Esther K
1 reviews | Active since Sept 2019
09 Apr 2024, 09:28
DEBITING ME FOR THE LOAN THAT I DIDN'T RECEIVE
I wanted the loan at Finchoice and on the process they asked me to send my BANK STATEMENT with my ID number written on it. I did that. On my surprise, they didn't give me the loan, but they are debiting my account the amount of R1 134.00 With REF: FINCHOICE ***328
THIS COMPANY IS A ****. I DIDN'T GET THE LOAN BUT THEY DEBIT AS IF I AM OWING THEM. FINCHOICE PLEASE SORT THIS MESS OUT.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
09 Apr 2024, 09:46
Good day Esther,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply09 Apr 2024, 09:46
Official
Good day Esther,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
EK
Esther K's updateReviewer Update
09 Apr 2024, 09:59Good morning,
Thank you for reverting to me and assisting me. I was not aware that I accepted the Funeral Cover while i was applying for the loan. Thank you for your help. I really appreciate it.
Best regards,
Esther Kubayi
Thank you for reverting to me and assisting me. I was not aware that I accepted the Funeral Cover while i was applying for the loan. Thank you for your help. I really appreciate it.
Best regards,
Esther Kubayi
EK
Esther K's update09 Apr 2024, 09:59
Reviewer Update
Good morning,
Thank you for reverting to me and assisting me. I was not aware that I accepted the Funeral Cover while i was applying for the loan. Thank you for your help. I really appreciate it.
Best regards,
Esther Kubayi
Thank you for reverting to me and assisting me. I was not aware that I accepted the Funeral Cover while i was applying for the loan. Thank you for your help. I really appreciate it.
Best regards,
Esther Kubayi
Finchoice's replyOfficial
10 Apr 2024, 11:49
Good day Esther,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply10 Apr 2024, 11:49
Official
Good day Esther,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team