Debited but they cant find payment

Item: Finchoice
Rating: 1
Author: Samukelisiwe N

They debited me on Friday but till today they are saying my account is in arrears. Been calibg them they cant find find Friday debit but they cab find Saturday debit. This is really unfair 😡

Helpful (0)

Replies (3)

Samukelisiwe N's updateReviewer Update

26 Jan 2026, 07:31

My contact number is ***

Samukelisiwe N's update26 Jan 2026, 07:31

Reviewer Update

My contact number is ***

Finchoice's replyOfficial

26 Jan 2026, 07:53

Hi Samukelisiwe N,

We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team

Finchoice's reply26 Jan 2026, 07:53

Official

Finchoice's replyOfficial

28 Jan 2026, 20:27

Good day Samukelisiwe,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply28 Jan 2026, 20:27

Official

Good day Samukelisiwe,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team