Debit orders deducted on incorrect date for 2nd time in a row after a complaints was raised previously!!!!!

Dear Finchoice

Last month I had the same issue and I logged a complaint. You responded by saying the issue was resolved. Again this month the same thing happened my debit orders for finchoice went off this morning instead of 01/05/2020. What is the problem???? My agreement with you is that the debit orders must go off on the first of each month. Why are you deducting early???? Why can't you get this right as per agreement I have with you???? Do you realise we are currently living on a tight planned budget you can't just defect on any date as you please. I get paid exactly on the last day of each month that is why my agreement with you is to have the debit orders deducted on the first of each month. I am going to reverse all these debit orders deducted on the incorrect date. Sort your system issues. This is unprofessional and disrupting my life!!!!