KM
Khutso M

1 reviews | Active since Mar 2023

28 Jan 2025, 01:25

Debit order wrong

Why was my account debited in the 28th? My debit order is for the 30th an you guys debited on the 28th,why? You doing this again, that money was not mine an you guys took it

0
Replies (3)
Finchoice
Finchoice's reply28 Jan 2025, 08:28
Official
Good day Khutso,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
KM
Khutso M's update29 Jan 2025, 02:13
Reviewer Update
Payment deducted again yesterday an still not updated on your systems R4000 deducted but still reflects as if no payment recieved, your agents have very bad attitude towards us as well
Finchoice
Finchoice's reply30 Jan 2025, 12:57
Official
Good day Khutso,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team