1 reviews | Active since Dec 2016
DEBIT ORDER WITHOUT MY WILL
Good day Hello Peter
Yesterday I attempted to opdm a loan account and gave that lady who was assisting me my details. By the way the lady was rude over the phone.
So I gave her all my details required and when she was busy reading mandate, she told me of an amount that will be deducted monthly which was R700 something monthly for 6 months.
Then at the end of our conversation where she was suppose to send me a notification on my app to agree to the mandate. I noticed the amount was different, it was R1600 something that she arranged on monthly basis.
I then told her that I am canceling the agreement and I can't accept the Debi check mandate on my app. Immediately she dropped the call on me.
That happened yesterday the 22nd of April, so today morning I got Capitec notification on my phone that the Debi Check mandate has been accepted for a debit order to go through on the last day of the month with the amount of R1600 something .
Who accepted it?
Please Hello Peter, Finchoice want to take my money without my will. I will sue them
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
