1 reviews | Active since Jun 2015
debit order going off on the wrong date
when i first app**** for a loan with finchoice i asked that my debit order must run on the 20th. That is not always the case. If my salary date falls on the weekend they deem it necessary to debit a day before and then i get unpaid debit orders on my cheque account. This has caused me a great deal of embarrassment and is really damaging my credit profile. I ask that Finchoice at least move my debit order to the 21st monthly . I have called their offices before and requested they change it and was refereed to my contract which says the 20th not 18th or 19th. I'm trying to buy a house and this is really getting in the way because it implies that i dont honour my responsibilities. All i ask is the debit order to be moved on the 21st...Thats all.
Thank you for bringing this to our attention.
We apologise for the inconvenience and frustration.
Grant us the opportunity to investigate your query and provide you with feedback.
Regards
Management Team
Thank you for bringing this to our attention.
We apologise for the inconvenience and frustration.
Grant us the opportunity to investigate your query and provide you with feedback.
Regards
Management Team
