SM
Simon M
1 reviews | Active since Nov 2022
29 Sept 2024, 11:03
Debit order but no loan amount received
Good day
I'm very hurt and in disbelief, I received a debit order from Finchoice for a loan that I never received any money for. I went on credit score app and realised that it shows I have an outstanding balance of more than R18000, how come if I never received any funds?
Into which account did the funds go into ?
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
29 Sept 2024, 11:27
Good day Simon,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply29 Sept 2024, 11:27
Official
Good day Simon,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
SM
Simon M's updateReviewer Update
30 Sept 2024, 12:54Good day
My issue is still unresolved and this is really emotionally and financially draining me. Can you please resolve this urgently.
My issue is still unresolved and this is really emotionally and financially draining me. Can you please resolve this urgently.
SM
Simon M's update30 Sept 2024, 12:54
Reviewer Update
Good day
My issue is still unresolved and this is really emotionally and financially draining me. Can you please resolve this urgently.
My issue is still unresolved and this is really emotionally and financially draining me. Can you please resolve this urgently.
Finchoice's replyOfficial
01 Oct 2024, 11:49
Good day Simon,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply01 Oct 2024, 11:49
Official
Good day Simon,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team