LM
Lerato M
1 reviews | Active since Feb 2020
26 Oct 2024, 21:05
Debit order before the agreement date
I got approved for a loan on the 18/10/24 and today on the 26/10/24 I got a debit order of R231 but when I accepted the debit order the agreement was R269 on 28th of every month.Now I am wondering why I would get debited on a different date when the 28th is on a Monday?and why am I debited a different amount? Disappointed as a first customer and I regret borrowing money from you already, that's not a good start at all.
So since they debited the money they borrowed me within 7 days of loaning ,I wonder if I will still be debited again on the 28th?This is so frustrating
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
27 Oct 2024, 15:12
Good day Lerato,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
Finchoice's reply27 Oct 2024, 15:12
Official
Good day Lerato,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
Finchoice's replyOfficial
28 Oct 2024, 11:53
Good day Lerato,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply28 Oct 2024, 11:53
Official
Good day Lerato,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
