ZM
Zinhle M
1 reviews | Active since Feb 2019
17 Jan 2025, 19:23
Debit order
I am not happy with fichoice debit order as i requested that the debit order amount should go off on the 20th of every month but come to my surprise this morning i received an sms to say a debit order of this amount has been debited and now my account is on a negative and please to avoid such things happening can we stick to the date that we agreed on?
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
20 Jan 2025, 08:15
Good day Zinhle,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply20 Jan 2025, 08:15
Official
Good day Zinhle,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
22 Jan 2025, 11:41
Good day Zinhle,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply22 Jan 2025, 11:41
Official
Good day Zinhle,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team