SG
Sandile G

1 reviews | Active since Jan 2023

26 Jan 2023, 11:44

Debit order

I am so furious with Finchoice. Form 17.1 was sent to them stating that I have decided to join Debt Busters, meaning my monthly debit order was supposed to be stopped with immediate effect, but it went off today, together with the debit order from Debt Busters, hence they were two payments made today to Finchoice. Can the money that was debited today be reversed before I take legal action against Finchoice please.

0
Replies (2)
Finchoice
Finchoice's reply26 Jan 2023, 17:28
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply27 Jan 2023, 17:03
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team