MM
Mosopjadi M
1 reviews | Active since Sept 2017
28 Jun 2025, 10:45
******* debit collection
I was debited twice in one month, I requested a refund as I settled the account and I'm told I need to contact finance and send my bank statement, how is it that you guys can *******ly debit my account and expect me to do the admin for refund, refund my money now as it was easy for you to get in the account and debit it, you guys are horrible, you deserve zero stars
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
28 Jun 2025, 11:19
Good day Mosopjadi,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
Finchoice's reply28 Jun 2025, 11:19
Official
Good day Mosopjadi,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Best regards,
MM
Mosopjadi M's updateReviewer Update
30 Jun 2025, 15:39How long do I have to wait for a refund, it's been over 48hours and the funds reflects on the statement, please refund me my money and close the account
MM
Mosopjadi M's update30 Jun 2025, 15:39
Reviewer Update
How long do I have to wait for a refund, it's been over 48hours and the funds reflects on the statement, please refund me my money and close the account
Finchoice's replyOfficial
02 Jul 2025, 14:07
Good day Mosopjadi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply02 Jul 2025, 14:07
Official
Good day Mosopjadi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,