Day 3 and no response

I app**** for a loan last week Thursday and a consultant contacted me early morning to process my loan application. The application was then approved and she said that the loan will be paid in 24 hours after my salary was confirmed. I then sent the 3 payslips and got an sms everything was received but as yet I have not received any feedback on when the loan will be paid. I have made use of the KwickAdvance once and the Payout was made before 4pm the next day, but now there’s been 0 feedback on when the money will be paid out. I have sent 2 emails (one last Friday and one on Sunday) to your customer service email as well and neither have been responded to even though you say you will respond within 24 hours.

I just want to say the service has been great this far, but it seems that I might have been mistaken.