Customer Care

I have been in financial difficulties and have call the Finchoice Customer Department and asked for my account to be restructure so that I could pay the loan over a longer period ,I was told in no uncertain terms that this cannot be done , however I received an email 02/10/2015 Hi Abieda We've noticed you've been struggling to pay your HomeChoice debt, and your account is about to be taken over by our legal department.FinChoice can help you pay your account!As part of the HomeChoice group, FinChoice can offer you a helping hand.We can take over your HomeChoice account and restructure your debt over a longer term. This means you will pay a lower monthly instalment which will give you the financial breather you deserve!Pay well and we'll give you more!If you pay your restructured debt account on time every month, we may be able to offer you loans in future.To take up this offer, simply call FinChoice on ***and request a FinChoice restructured debt loan for your HomeChoice account. What I don't understand is why was I not assisted in the same way with my Finchoice account? is it perhaps because Finchoice is willing to assist me with my Home Choice account for financial gain