******

I took out a 6 months flexi loan with finchoice and a mobimoney loan on this month both loans were approved and I got the money. Now on my pay day they debited my account since I gave them authorization. To my surprise only the mobi money payment reflects. The 6 months flexi loan shows arrears and I'm told to make payment arrangement. I called customer care spoke to a lady who told me she will escalate the matter to her manager. After 5 hour I call them the guy I spoke to told me it will take 24hour to clear OK but still it hasnt cleared. This people are ****** they are in the business of robbing and de*****ing people. If they don't solve this issue I'm taking them to the credit ombudsman and I will also contact my lawyer. This is bad customer service I regret ever taking a loan with them they are ****** they are very fast to debit our money but they can't assist people.