****** ****** And ********

I have settled my finchoice account last month the 30th of June, I paid the amount that was listed on the settlement letter and I paid within the two days stipulated on the settlement letter in fact it was immediately after receipt of that letter. Two days ago I call customer service to check if the account is settled so I can close it.the male consultant by the name of Babalwa or Lulama ( not so sure about the name) hung up on me. I tried again and a lady consultant answered and said that the money paid was shot of R140 and she confirmed it will be debited on my account Today then after that the account will be automatically closed. This morning I woke up to a debit order of R386 taken by them instead of the R140 that the consultant stated two days ago. Listen Finchoice I won't let you make my account your play ground, please refund my money urgently you ****** ********. I have all the recordings of the conversation between you and your *********** agents. I WANT MY MONEY BACK ASAP ********.