EE
Elaine E
1 reviews | Active since Feb 2016
29 Sept 2020, 11:20
******
Do not take any loans with Finchoice. I have taken 2 loans with with them about two years back, it was a big loan so I had multiple installments over a few months, payments got hectic and I decided to settle the accounts once off and the amounts they sent me to settle was R10 621 and R1 680 which I settled both of them in June a few months ago with a company called credit worx, I even got a paid up letter. To date i am black listed on the credit bureau for 3 Finchoice accounts I am trying to buy a house for my family and my offer keeps getting declined due to my credit score reflecting badly on accounts I have settled in full. Finchoice will mess up your name and not work with you in the end. Stay away from from them.
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Replies (5)
Finchoice's replyOfficial
29 Sept 2020, 11:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply29 Sept 2020, 11:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
29 Sept 2020, 14:53Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply29 Sept 2020, 14:53
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
EE
Elaine E's updateReviewer Update
31 Oct 2020, 08:34Finchoice has contacted me at the time of this review, however we are now sitting in November and my name is still listed ON THE CREDIT BUREAU with Four Finchoice accounts ???? I have a paid up letters and reference numbers for two accounts and I don't know what the rest of the accounts are even for. HELLO FINCHOICE I HAVE A FAMILY I NEED TO TAKE CARE OF AND YOU CAN'T DO ANYTHING IN SA IF YOU ARE LISTED ???? HOW DOES A COMPANY SO BIG GET IT RIGHT TO DO EVERYTHING WRONG?
EE
Elaine E's update31 Oct 2020, 08:34
Reviewer Update
Finchoice has contacted me at the time of this review, however we are now sitting in November and my name is still listed ON THE CREDIT BUREAU with Four Finchoice accounts ???? I have a paid up letters and reference numbers for two accounts and I don't know what the rest of the accounts are even for. HELLO FINCHOICE I HAVE A FAMILY I NEED TO TAKE CARE OF AND YOU CAN'T DO ANYTHING IN SA IF YOU ARE LISTED ???? HOW DOES A COMPANY SO BIG GET IT RIGHT TO DO EVERYTHING WRONG?
EE
Elaine E's updateReviewer Update
05 Nov 2020, 09:24How much times am I going to have to contact someone from Finchoice? Even speaking to you guys on whatsapp is not getting my name cleared? Why is this company so pathetic? You are playing with people futures and their families futures.
EE
Elaine E's update05 Nov 2020, 09:24
Reviewer Update
How much times am I going to have to contact someone from Finchoice? Even speaking to you guys on whatsapp is not getting my name cleared? Why is this company so pathetic? You are playing with people futures and their families futures.
EE
Elaine E's updateReviewer Update
05 Nov 2020, 09:28I have spoken to 10 different people via email, via phone, via whatsapp, you name it. I have sent my paid up letters and proof of payments all over the show to every finchoice employee available and still my name is in the ****s with Finchoice ???? for the 100rth time they messaged me again asking me to contact them, do I work for Finchoice now? Is this my duty to solve? Even tho all my effort still has no results. This company can't be serious. GUYS STAY AWAY FROM FINCHOICE
EE
Elaine E's update05 Nov 2020, 09:28
Reviewer Update
I have spoken to 10 different people via email, via phone, via whatsapp, you name it. I have sent my paid up letters and proof of payments all over the show to every finchoice employee available and still my name is in the ****s with Finchoice ???? for the 100rth time they messaged me again asking me to contact them, do I work for Finchoice now? Is this my duty to solve? Even tho all my effort still has no results. This company can't be serious. GUYS STAY AWAY FROM FINCHOICE