NK
Noxolo K

1 reviews | Active since Nov 2021

14 May 2024, 17:18

Crediting me with my refund on the mobi money

Finchoice was suppose to refund extra amount I had paid to my account, but instead they added the amount to my credit. I tried calling them multiple times to get my refund.

0
Replies (3)
Finchoice
Finchoice's reply15 May 2024, 08:10
Official
Good day Noxolo,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply15 May 2024, 08:19
Official
Good day Noxolo,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team
Finchoice
Finchoice's reply15 May 2024, 13:25
Official
Good day Noxolo,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team