AH
Anathi H

1 reviews | Active since Jul 2021

08 Feb 2022, 10:18

Credit score danger.

Got a 2k loan from them in December, I've been paying every month but their system always says I'm in arrears. Calling the call center changes nothing, they'll send an sms saying it's sorted but once I log in it still says I am in arrears. I've wasted 120 airtime calling asking for assistance from them to no avail. Ruuuuuuuun,they will ruin your credit scoring!

0
Replies (3)
Finchoice
Finchoice's reply08 Feb 2022, 22:01
Official
 Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
AH
Anathi H's update16 Feb 2022, 11:32
Reviewer Update
Useless!!! Utterly useless...
Finchoice
Finchoice's reply16 Feb 2022, 12:54
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team