AT
Anathi T

1 reviews | Active since Jan 2018

26 Dec 2021, 07:07

Credit Beureu Nightmare

I have been paying but Finchoice has not been updating my credit beureu, now my credit score has dropped because it looks like I have been missing payments.

My account is paid up, pls urgently update

0
Replies (7)
Finchoice
Finchoice's reply28 Dec 2021, 18:16
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply29 Dec 2021, 16:26
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
AT
Anathi T's update30 Dec 2021, 16:41
Reviewer Update
Good Day, No the info is still not updated on the credit beureu, I received a call from one of your consultants who promised to call back after an hour, he never did, checked my records again, It’s still the same
AT
Anathi T's update30 Dec 2021, 20:15
Reviewer Update
Noted, Thanks a Mil, I will advise once it reflects
Finchoice
Finchoice's reply31 Dec 2021, 14:41
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.

The finchoice team 
AT
Anathi T's update04 Jan 2022, 08:31
Reviewer Update
Good day,I would like to inform you that the beureu Did not get any update Request from you,I paid an account recently at it was updated after two days,I have checked with atleast two beureus and they have comfirmed to not receiving anything,can you kindly send a screenshot of the request so I can take this up with them,I really need my record updated.
AT
Anathi T's update06 Jan 2022, 12:54
Reviewer Update
Good day Finchoice

Can I please kindly ask that you send a request to update or a paid up letter so I can do that myself,right now this has blocked me from getting credit because it looks like I have not paid you for two months,I know it’s not important to you but I need this please,it’s very urgent on my side